Users can send mass texts and drip-feed content to make sure they’re reaching their customers about the latest campaigns. Not to be mistaken purely as a customer service application, VOXOX also allows businesses to engage in SMS marketing campaigns as well. Support team members can either send automated messages or type ones of their own to ensure the best response for each service context. VOXOX creates shared inboxes to answer each customers’ questions in a timely and efficient manner. You can also track your leads and overall outreach through their reporting and analytics functions.įor businesses that are looking to leverage SMS applications to elevate their customer support, VOXOX is the perfect solution.īusinesses no doubt get bombarded with similar questions about their hours or whether a certain product is in stock or not. VOXOX also provides API gateways and Zapier integrations on top of a team-sharing function to automate and optimize your SMS strategies. You can even send and receive texts through your email.
They also offer two-way conversations with customers.
Through TextMagic, you can send bulk texts online through their desktop, browser, or mobile applications. VOXOX is a business text messaging service that allows you to send notifications, alerts, reminders, and SMS marketing messages to your customers. VOXOX is an SMS company platform based in the UK, with over 14 years’ experience in helping businesses improve communications and mobile marketing through sending and receiving text messages online.
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